FAQs
Places we luv
Find answers to our most frequently asked questions below. If you can't find what you're looking for please contact us and we'll get in touch with 24 hours.
About our prints and framing
Places We Luv is a design studio based in the northern beaches of Sydney, Australia. Robbie Bossch creates, designs and restores the artwork for all our products. If you have a place you love, let us know.
We also create custom prints or commissions for home or business, so if you are looking for something special just contact us.
Excellent. We’ve ‘test driven’ our prints on a variety of papers for colour, ink quality, texture and feel. All of our prints are professionally and carefully printed. The paper is a matt art stock, with impressive pictorial depth. All our prints are made to order and available unframed or framed.
Yes. We also do custom orders or commissions for home or business, so if you are looking for something special drop us an email. Our custom services include consultation, design, artwork, framing and delivery.
Yes we do! All are hand made from sustainable plantation timbers. Colours are Natural Raw Wood, Black or White. Our square profile frames are our preferred style of framing for all our posters. If you would like your print framed - select the framing options in the dropdown menu of the product page.
Yes all our prints have a white border around them. This varies in size, depending on your chosen print size. It's our preferred way of presenting our prints and framed posters.
The printed side of your print should be handled with care. It is best to handle the print with white cotton gloves. To prolong your print's life span, it's best framed behind (UV protected) glass/acrylic and hung away from direct sunlight or damp areas. We do our best to deliver our prints in an excellent condition. We cannot be held responsible for any damage due to improper handling or display.
Absolutely. We love collaborating on various projects. If you have an idea or want to discuss a way for us to work together, please contact us.
Yes, if you have a retail or online store we would love to hear from you. For all wholesale enquiries and a price list please contact us.
About Orders and Delivery
After ordering online, you will receive an email confirmation containing your order details. We aim to ship all print only orders within 3 - 10 working days. Framed print orders within 10 - 20 working days from when we start the order. However if print and framing goods are unavailable, it may take longer.
Print only orders are dispatched within 3 - 7 working days of ordering.
Framed orders require 15 to 20 working days.
We use standard Australia Post Parcel postage for the delivery of prints. Allow 3 - 7 working days for your order to arrive if you live in a metropolitan area of Australia, and slightly longer for regional areas. If you have any questions about your order, don't hesitate to contact us.
Yes we do. We love seeing our products sent over to other countries and use Australia Post and other mail and courier services for all our international orders. However, Places We Luv will not be responsible for any duties, taxes or related fees which may be charged upon delivery.
Currently we don't ship framed prints internationally, due to shipping delays with Covid 19 restrictions.
In Australia shipping of prints is FREE.
Rest of the world ( for prints only ): is a around $11 AUD but can vary by country.
Framed Prints - price calculated at checkout on size and quantity.
We currently don't ship framed prints internationally.
Our smaller prints are sealed in an acid-free protective sleeve and sent flat in a cardboard envelope. Our larger prints are wrapped with the greatest care in acid-free tissue paper and sent in robust cardboard tubes. Framed prints are lined with cardboard and bubblewrap and secured in at protective box.
We recommend framing your print as soon as possible. However, if you intend on storing it for some time, we would encourage you to leave it in the tube or take your print out of the tube and store it flat in a dry place. No returns or exchanges can be made on products that exceed our 7 day returns policy.